Giving
Clear expectations. Careful stewardship.
Our donation and refund policy explains how contributions support the mission while direct-service programs are in development.
Legal & Policies
Last Updated: November 10, 2026
Secure donation processing
We accept one-time and monthly donations through Stripe-hosted checkout. Shepherds Not Sheep does not collect or store full payment-card information. Transactions are subject to Stripe’s terms, security checks, processing fees, and payment timing.
Tax status
Shepherds Not Sheep is recognized by the IRS as a tax-exempt organization under Section 501(c)(3) of the Internal Revenue Code. Donations are tax-deductible to the extent allowed by law. Donors should consult a qualified tax professional about their specific circumstances.
Payment confirmation
Completing or returning from checkout does not by itself verify that a payment has settled. Our records are updated when Stripe confirms payment. Please retain the transaction information provided during checkout and contact us if you need help locating a donation.
Monthly donations
Choosing monthly giving authorizes recurring payments through Stripe. To request help with changing or canceling a recurring gift, use our contact page. Do not include full card numbers or other sensitive payment information. Cancellation timing can depend on when the request is received and payment-provider processing.
Refund requests
Refund requests are reviewed individually. A refund is not guaranteed after funds have been committed or spent.
- Mistaken or duplicate donations may be considered for refund.
- Provide the donation date, amount, and transaction reference when requesting review; never send full card details.
- Payment-provider fees, timing, and procedures may affect how a refund is handled.
Gift designations and in-kind support
A selected program records your intended area of support. Our direct-service programs remain in development, and a gift does not guarantee a service, opening date, or specific outcome. Contact us before making a gift with legally binding restrictions so we can discuss whether those restrictions can be accepted.
In-kind gifts require advance agreement about condition, safety, storage, transportation, and suitability. Acceptance is not guaranteed.
Questions about your donation
Please use the contact page for donation, refund, recurring-gift, or record questions. We will never ask you to send a full payment-card number through the website contact form.
